Control Monkeys Ltd. (operating under "GateGoing") is committed to keeping personal information accurate, confidential, secure, and private. This policy explains how we collect and use data for GateGoing services.
This policy applies to all users of GateGoing services – across any website or application of the group.
Scope. This policy applies to Control Monkeys Ltd. and governs the collection and use of data across all websites and applications of the GateGoing group – including websites under the domain *.gategoing.*, as well as applications distributed under the GateGoing name or its affiliates, including other apps owned by the group. By using the services, you acknowledge the practices described here, and where required, we will obtain your explicit consent.
We process personal data on the following bases:
Examples of use: Enabling features you choose; sending essential service notices; measuring usage to improve reliability and user experience.
We do not sell personal data. We share personal data with data processors (vendors) who act solely on our behalf and under our instructions, under written agreements, and for our purposes:
“Data processor” = a third party processing data on our behalf and for our purposes only, without independent use of the data.
We do not have agreements with independent parties receiving personal data for their own use. For purposes of identifying connection country and/or displaying a map, we may send an IP address to standard location/map services, subject to their terms, for that purpose only.
We do not permit processors to use your location data for their own purposes.
When data is transferred outside Israel, we use appropriate safeguards (e.g., contractual measures and recognized transfer mechanisms) to protect it.
Our application collects location data to create geofences for Bluetooth beacon scanning — this determines proximity to entries you are authorized to access and enables automatic opening, as well as for map display and proximity analysis features.
Data is retained for up to one year and then deleted or anonymized, unless otherwise required by law.
We implement appropriate technical and organizational measures (such as encryption, access controls, backups) to protect personal data; no method is 100% secure. However, we commit to act responsibly to minimize risks and report as required in the event of a security incident.
We use cookies and similar technologies for essential operations and, where required, with consent, for analytics and marketing. You can manage preferences via our cookie banner and browser/application settings. In the application, local storage cannot be disabled, as it is required for proper functionality of the service.
Subject to law, you may request access, correction, deletion, restriction, or portability, and object to certain processing. Examples:
We keep data only as long as necessary for the purposes described above or as required by law.
The current version of this policy is published on the relevant websites and applications. If we materially change how we use data, we will notify you and seek consent where required.
For inquiries regarding this privacy policy and your rights, please use the contact links provided on the relevant websites and applications.
Business or corporate use of the Software is permitted in accordance with the license purchased from us. For some products, a separate license is required for each user or workstation; for others, pricing may be global. The business license is granted solely to the entity that has lawfully acquired it.
For business customers, we provide support under the following SLA:
Support inquiries must be submitted through the contact details published in the "Contact Us" section of the website or application.
Use of the Software may be free or subject to payment. Free services may later become paid, or may include limitations such as waiting screens as an alternative to payment.
For small business or personal subscriptions – renewals are automatic at the end of each term (annual or otherwise as defined). For large business agreements – renewal terms are negotiated annually.
Nothing herein guarantees full availability of the services at all times. The services are provided "as is," and interruptions, outages, or malfunctions may occur.
In the event of unlawful or harmful use of the Software, the business user agrees to indemnify GateGoing and Control Monkeys Ltd. for any damage, claim, or expense incurred.
Where the business uses the Software in connection with its end users, it bears sole responsibility for obtaining user consents, complying with applicable privacy and data protection laws, and ensuring proper use of data.
By creating an account, installing or using the apps, or otherwise accessing the GateGoing services, you agree to these Terms of Service ("Terms").
On GateGoing group websites – mere use of the site constitutes acceptance of these Terms. If you do not agree, do not use the services.
Control Monkeys Ltd. (GateGoing), Israel, provides the websites and apps of the GateGoing group ("Services").
These Terms apply to all websites and apps of the GateGoing group – including websites under the domain
*.gategoing.* and apps distributed under the GateGoing name or its affiliates, including other apps
belonging to the group.
Use of the services is subject to our Privacy Policy, available through the relevant links on the group’s websites and apps.
You must use the services lawfully and in accordance with the documentation. Do not disrupt the services, misuse them, attempt unauthorized access, reverse engineer except as permitted by law, or use the services in a way that infringes on the rights of others.
We may update features or discontinue parts of the services. Notice will be provided for material changes. Continued use constitutes acceptance of the changes.
The services and software are provided "as is" and "as available". To the extent permitted by law, we disclaim all implied warranties (merchantability, fitness for a particular purpose, non-infringement). This section does not affect warranties that cannot be disclaimed by law.
To the extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages.
Liability Cap: Our total liability is limited to the greater of: (1) the amounts you paid for the services in the 12 months preceding the claim; or (2) USD $100.
Exceptions: This limitation does not exclude or restrict liability for fraud, willful misconduct, gross negligence, or where such limitation is prohibited by law.
Any claim relating to the services must be filed within one year from the date it arose, unless a longer period is required by law.
These Terms are governed by the laws of Israel. Exclusive jurisdiction lies with the courts of Tel Aviv, Israel.
You may cancel your account or request its deletion at any time through the contact links published on the relevant websites and apps. We may suspend or terminate accounts for material breaches of these Terms or legal requirements.
These Terms, together with the Privacy Policy and the End User License Agreement, constitute the entire agreement regarding the services and replace any prior agreements.
Updated: 2025-07-30